Reviews

What our Guests say about Us

Here, in High Beach Hotels Collection, take in great consideration all the feedback received in order to provide our guests with an unforgettable holiday experience.

High Beach Resort

4.5

Based on 1,419 reviews

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Frank D.

4 days ago

Marco M.

5 days ago

Food was very good, the Staff incredibly friendly and nice, Rooms, Fitness, Beach all in all it is a very nice Place to spend your Vacation.

Ferdinand T.

2 weeks ago

The room was clean and comfortable. The reception is a bit of a trek, located away from the main hotel. We booked all-inclusive, and the food was very good.

2 weeks ago

2 weeks ago

2 weeks ago

2 weeks ago

Great hotel, very attentive staff. The food is plentiful, and the location is perfect for the beach.

Max e

2 weeks ago

Good hotel. Very tasty food. The location and surroundings leave much to be desired. Outside the hotel, mostly dirt and trash.

3 weeks ago

3 weeks ago

3 weeks ago

4 weeks ago

4 weeks ago

Beautiful hotel grounds and an excellent dessert buffet, but major shortcomings in cleanliness and service. We enjoyed the hotel grounds, and the food was good. The dessert selection was especially fantastic – I absolutely loved it and could have eaten my fill of it all day! Unfortunately, there were some significant issues that negatively impacted our vacation. We had specifically booked a suite because only those offer a sea view. It was all the more disappointing, then, that the suite was so small that you couldn't even properly open your suitcase in the room. When you pay more for a suite, you simply expect more space and comfort. The cleanliness also left much to be desired. Upon arrival, the first thing I had to do was clean the toilet myself, as there were still traces left by the previous guests. The room cleaning was also inadequate: toilet paper, towels, and soap weren't replenished regularly, so we constantly had to chase after them and ask for everything. The empty tissue packet was simply placed next to the new one. The bathroom wasn't cleaned thoroughly either – my hair was swept into a corner, but not removed. On top of that, we only had lukewarm water for three days. Although we reported the problem, nothing was done about it initially. On the first two evenings, the power went out due to a storm. We understand, of course, that this can happen in bad weather. The problem was resolved on the third day. However, what disappointed us was the way guests were treated. Apart from repeated apologies, there was no small gesture of goodwill. A fruit platter or a bottle of sparkling wine would have been a nice touch. Unfortunately, it remained just words. The beach area was also disappointing. There was no beach attendant to look after the sun loungers and the beach. The storm washed up a huge amount of trash from the sea, which apparently wasn't cleaned up for days. When the sun came out again and it got warm, the garbage started to smell unpleasant. Our sun loungers were positioned directly in front of it, as they were assigned to specific room numbers. In addition, the cushions on the loungers were completely soaked through from the storm. For three days, we couldn't properly lie down on the sun loungers without our towels getting wet. We find it incomprehensible that the cushions weren't put away promptly when bad weather was forecast, or quickly made ready for use again afterward. Our conclusion: The hotel grounds are beautiful, the food is good, and the dessert buffet is truly outstanding. Unfortunately, these positive aspects cannot compensate for the significant shortcomings in cleanliness, housekeeping, hot water supply, beach service, and the general handling of complaints. We would have appreciated more attention, better organization, and the feeling that guest satisfaction was taken seriously. Overall, we were very disappointed with the service and, based on our experience, would unfortunately not recommend this hotel.

Heiko W.

4 weeks ago

Lotte Von C.

4 weeks ago

A beautiful hotel right on the beach with complimentary sun loungers. Very comfortable rooms with large box-spring beds and excellent mattresses. The buffets were varied and changed daily (different themes, e.g., Greek, Mexican, Cretan, etc.). The wonderful thing about our stay was the feeling of being welcomed into a family, as the staff were so warm and attentive that we felt completely at ease. Thank you for this wonderful experience! 🥰

jo L.

4 weeks ago

We stayed here as a family with a 6-month-old baby. We really enjoyed our stay. The kitchen staff and service were fantastic, and they even provided baby food for our baby. You simply have to pre-order the food for breakfast, and then you can feed it to your baby in your room. (All without salt and with oil if you prefer.) Our waiter Raza (super hardworking), Toula and Gianna, our cleaning lady for room 65, and the kitchen staff (especially Kontanzia) were all wonderful. Many thanks also to the managers Yannis and Captan, who truly go out of their way to fulfill every extra request. The hotel is well-located, and it's really only about 10 meters from the beach bar to the sea. The beach is well-maintained and mostly sandy with a few small rocks. There's also a third-party provider right there for jet skis and all sorts of other water activities. The rooms are a good size, and they are cleaned daily if you want. Baby cots were also available. The hotel is in a great location, and the cleaning service is available daily if you wish. Minor criticisms from our perspective include the varying room locations; even within the same category, you can get a room in a great location and one in a less desirable one. If necessary, simply ask again if another room is available. We didn't particularly enjoy the coffee at the buffet, but the frappe at the beach bar was delicious. The food was consistently good, and the cold salads and dishes were always perfectly cooked. As is typical with buffets, the longer something sits, the more its texture and flavor deteriorate. We would have preferred a little less international food and more Greek specialties. There are also two car rental agencies near the hotel. They also had baby carriers and other child seats available. All in all, a fantastic vacation, and I would recommend the hotel. If you ask, they really try to accommodate your requests.

Aneta D.

4 weeks ago

The hotel deserves many praises. 1. The location, only 30 km from the airport, right next to a beach with beautiful sand. The hotel is located right near the center of Malia. A few minutes and you're on a street full of shops, tavernas, and restaurants. 2. The staff is always smiling, helpful, professional, and not pushy. 3. The cleanliness is exceptional. Everything, in the room and on the property. The room was cleaned daily. 4. The food was very tasty, with a wide selection; both main courses and desserts were worth trying. The coffee was very good. 5. The shampoo and conditioner in the bathroom were of very good quality, which isn't standard. 6. Beautiful architecture, simple and elegant. It was a pleasure to look at. 7. Quiet and peaceful. 8. Towels and very comfortable loungers are included in the price, both by the pools and on the beach. 9. A very well-equipped gym and a well-maintained tennis court. I can't rate the entertainment because there weren't any in October. We were looking for sun, a nice beach, and peace, and we found it. A hotel worth recommending

Marc E.

1 month ago

Very friendly service, beautiful hotel with a beachfront location and a great selection of food and drinks. We felt very comfortable 🙏

Le N.

1 month ago

Great hotel. We really enjoyed it. Clean, nicely small-scale, no high-rises. Cozy, right on the beach, plenty of space by the pool and the sea, varied food, and no long lines. Many compliments to the greatest hospitality warriors, Orgest from the buffet restaurant, and the men of the evening shift at the downstairs Sunset bar. They are the true professionals.

Lindellu (.

1 month ago

Letti

2 months ago

Wojciech W.

2 months ago

Nasz pierwszy dzień w resorcie był bardzo stresujący. W TUI zarezerwowaliśmy i zapłaciliśmy za pokój deluxe z „widokiem na basen/ogród”, a zaprowadzono nas do pokoju w najdalszej i najmniej atrakcyjnej części hotelu, z widokiem na…ulicę! Z kiczowatymi kramami i po której przez cały dzień jeżdżą samochody i głośne quady. Sprawdzajcie mapkę hotelu (załączam na zdjęciu) i unikajcie pokoi zaczynających się od 600. Hotel stanął na wysokości zadania i szybko zmieniono nam pokój na taki z widokiem na basen i ogród. Niestety żal pozostał. Coś prawdziwego jest w opiniach, że hotel traktuje inaczej turystów z Polski (mniejszość) od tych np. z Niemiec (większość). Za niedogodności manager hotelu zaprosił nas na dodatkową kolację a’la carte, za co byliśmy bardzo wdzięczni. Kompleks hotelowy jest świetnie utrzymany, estetyczny, atrakcyjnie urządzony. Jest zielono, jest dużo pięknie kwitnących krzewów i drzew. Tereny zielone, siłownia zewnętrzna i ta w klimatyzowanym budynku bardzo zadbane. Pokoje czyste, ładnie urządzone. Klimatyzacja działała sprawnie i cicho. Mieliśmy na zewnątrz swój leżak, krzesełka i stolik, a do basenu kilka kroków. Nasz syn mógł iść sam na basen, bo mieliśmy go na oku nawet z pokoju. Basenów jest kilka, wszystkie kameralne, z wygodnymi leżankami, przyjemnie chłodną wodą. Niestety goście hotelowi od wczesnych godzin porannych „rezerwują” je, kładąc tam swoje ręczniki. Ogólnie hotel oficjalnie zakazuje tą praktykę, ale w praktyce nic nie robi, żeby to egzekwować. Wyszedłem kiedyś o 6 rano poczytać w ogrodzie lub przy basenie, a tam już były ręczniki. Widziałem niemieckie rodziny wysyłające swoje dzieci zajmujące po cztery łóżka, które niekiedy do 14:00 nie były przez nich w ogóle używane. Na szczęście tego problemu nie ma na plaży. Na prywatnej części hotelowej leżaków jest pod dostatkiem (bezpłatne). Plaża super, z przepięknym widokiem na wysepkę Afentis Christos, z charakterystyczną małą kapliczką. Można tam dopłynąć wpław, na materacu lub wypożyczonym rowerem wodnym i poskakać z pomostu do wody. Bliskość hotelowego baru na plaży pozwalała cieszyć się zimnymi napojami. Posiłki spożywać można zarówno w klimatyzowanym wnętrzu restauracji, jak i na zewnątrz, na ładnie urządzonym patio z drzewkami oliwnymi i innymi krzewami. W gorące dni jest nawiew z wiatraków. Obiady i kolacje bardzo dobre, urozmaicone. Oferta deserowa wyśmienita! Śniadania ok, ale dość monotonne. Kawy super, soki takie sobie (sztuczne). Dodatkowo dwie restauracje a’la carte (Veranda i Elia - patrz osobne recenzje). Od 11:00 do 18:00 wypiekana jest we wielkim piecu wyśmienita pizza, którą można brać na kawałki. Jedzenie w barze przy jednym z basenów - hot dog marny, gofry bardzo fajne. Byliśmy też w Sunset Bar (na piętrze, tylko dla dorosłych), podają tam signature coctails i drinki, których nie ma w all inclusive. Zachód słońca jest tu bajeczny. Ładnie go można też podziwiać na dachu restauracji hotelowej Elia. Polecam zapisać się na masaż w hotelowym spa. 90-minutowy masaż trzema różnymi technikami był rewelacyjny (w promocji za 120 EUR). W hotelu jest cicho, co sprzyja relaksowi. Nie ma animacji (oprócz poniedziałkowego aqua-aerobic), co dla nas jest na duży plus. Jedyny hałas dobiegał z hotelu obok. Ogólnie oceniam hotel wysoko, ale byłem w innych 5* hotelach (również na Krecie), gdzie wszystko było dopracowane co do najmniejszego szczegółu i bardziej widać było stosunek jakości do ceny. Tutaj było sporo niedociągnięć: w pierwszy dzień nie mieliśmy ciepłej wody pod prysznicem, trzeba było zgłosić. Mój syn dostał prześcieradło z wieloma dziurami, trzeba było prosić o wymianę. Talerze na stołówce niekiedy źle domyte w zmywarce, brak reakcji na zaklepywanie leżaków od samego rana. Niedostateczna ilość plastikowych kubków i kieliszków wielorazowego użytku. Jeśli nie piłeś napojów „na miejscu”, w barze i chciałeś sączyć je na plaży lub przy basenie, nalewali do kartonowych kubków, które miały w środku nieprzyjemny apteczny zapach i posmak. Jacuzzi przy naszym basenie nie było sprawne przez cały pobyt. Niby małe rzeczy, ale 5* zobowiązuje.

Roland Z.

2 months ago

Andrea K.

2 months ago

Beautiful, spacious hotel complex right by the sea.

Marko P.

2 months ago

It's a beautiful place, but as always, my stay was too short. Important: no ice cubes, and always make sure you use sparkling water.

maria O.

2 months ago

Unfortunately, we didn't get the room we paid extra for. We were given the runaround, and our neighbors had the same experience... we booked a direct sea view, but got a partial sea view. We were shown a different room, which we could have moved to three days later. It was smaller, further back in the complex, and therefore unacceptable. Packing and unpacking was a hassle... The catalog photo of the room and reality didn't match. Unfortunately, the room smelled of sewage almost every day. If you close the glass balcony door from the outside, you're locked out (this happened to our neighbors; luckily, we were still on our balcony). The hotel's private beach area has no changing rooms, and the restrooms are very far away (down a spiral staircase to the basement). There are separate restrooms for bar and beach patrons. The buffet was okay, and the hotel is close to a busy shopping street. In short: not a 5-star hotel. We won't be coming back.

Giannis G.

2 months ago

Camille A.

2 years ago

Wonderful hotel, attentive staff, delicious and varied food, warm environment and magnificent room! I recommend this hotel 100%! Looking forward to returning

Dan A.

2 years ago

A very nice resort! Private sandy beach, smooth entrance to the sea. Behind it is a team that makes everything as pleasant as possible for the guests. Congratulations! Greetings to Mr. Yanis! Mr. Dan and Mrs. Anca!🤗

Susanne W.

2 years ago

The food was very good. There was something for everyone. The location is probably in the English party district, but we were there out of season. The pools look nice but they were pub pools🥶. The beach is very nice, even with the small island only about 200m away it's great for swimming. Unfortunately the rooms weren't really clean. There was a lot of dust in the closet and there were bags that were supposed to help against pests. The pizza and the staff were great 👍

2 years ago

2 years ago

2 years ago

2 years ago

The sevice and the rooms in the hotel were excellent!It's not fancy hotel and there is no enteratiement for kids but this the the staff is friendly and the beach is great. The food was good the bevrages and alchol were local and not so tasty. Good value for your money!

Martin M.

2 years ago

I've spent a vacation here with my family during the summer of 24. The hotel was recomended to us by our relatives who vere here a few years back (before covid). The hotel is separated in two parts. High Beach and High Beach White and they share the facilities. We had the opportunity to see both parts. The High Beach was more a family style kids friendly place and White was adults only, quiet relax place. The hotel also features a gym with several treadmills and, to my suprise, an olympic bar with 120 kg worth of wheights, not much hotels have that! The Hotel has a spa and we had very good massage. The rooms were clean and a staff very friendly. A shout out to a lady Thelma at the front desk and lady Maria restaurant who always made us feel welcome. Over all I recomend this hotel and I'll probably return again!

Laura D.

2 years ago

Everything PERFECT!

Zuzana P.

2 years ago

Beautiful place, quality service.

Sabrina B.

2 years ago

For us the best hotel on Crete! The staff is incredibly friendly and loving.

Sander K.

2 years ago

Cartofeanou J.

2 years ago

Fantastic hotel, very clean and tidy! It offers a wide variety of breakfast and meals and everything was delicious. The staff is excellent and very kind!

yanek S.

2 years ago

Fantastic experience at High Beach Resort ! We stayed for 1 week (7-14th of August) and it was amazing ! Nice staff and really good food. They have the best beach and everyone is super helpful. A big shoutout to the receptionist Anna that was very patient with us and gave us the best Suite for our late check-out request ! If you need something or you have any doubt she is going to help you :) I would highly recommend the resort and I would love to come again next year ;).

Lidiya S.

2 years ago

Amazing experience at High Beach Resort. They have the best beach and the best staff ! It was a family vacation and we enjoyed it a lot. They were really helpful with all our requests, for example my parents needed a late check out and they even gave them the Suite Room ! Food is amazing and fresh and everything is just right. If you need to relax and don’t think about a thing this is the best place ;) Also biggest thanks to the receptionist Arcadie. He is the best ;) Definitely would recommend !

Roman S.

2 years ago

Amazing overall experience! The location was perfect, literally on the beach, the rooms were very clean and the food & drinks were also very satisfying. As many mentioned in the past comments, the biggest difference with other hotels is the kindness and availability of the staff, they truly make you feel home! Also, big shoutout to the receptionist, Arcadie, he was super friendly and helpful throughout the whole staying :) Definitely would recommend 😉

Kostya L

2 years ago

This review is based on my interaction with the hotel’s reception staff on 11 July 2024. Based on that experience alone, I cannot recommend this place. They were needlessly rude and unhelpful. I’m happy to verify the authenticity of this review and provide further details if necessary. Update: Wow. Your response is almost completely untrue. The only part which is true is that I came into the reception and spoke to your staff. I said I wasn’t parked in front of the hotel (I was ahead of the grey car in the photo, in front of the closed shop) and there was no “no parking” sign, but I said was happy to move it (and I did move it, immediately). It was your staff who threatened to call the police; although I’m not sure why, as I was parked legally. By the way, the grey car was still there 1 hour later when I walked past. I’m happy to speak to your manager if you like, but the untruthfulness of your reply does not fill me with confidence. Welcome to Crete!

Alex M.

3 years ago

We were very happy with our room. Clean and comfortable and above expectation! The service was fantastic, attentive and friendly - special shout out to out favourite bartender Vasilis who made exceptional drinks, always had a smile on his face and was very personable! Great location, near amenities! 👏 ☺️

JOHN S.

3 years ago

Stephane V.

3 years ago

What can I say about this hotel other than that everything was perfect, great personal welcome, 3 swimming pools, day bar next to a swimming pool with snacks, restaurant with a more than ample choice, beach access in the hotel, bar cocktails, outdoor gym, fitness room, everything you need to enjoy your vacation and relax.

Karin De S.

3 years ago

Exceedingly disappointed. Nine days on site, two days of hot water showers in the morning, otherwise cold water… Despite our daily visits to reception to report the matter. The photo of the joints in our shower is only a small overview of the general state of our room which was deplorable. Very dirty deck chairs in the swimming pools or on the beach (fabric). At the bar, the tables were rarely cleaned. We play cards and they stick to the table. Five star hotel ? Usually we stay in four star hotels which are much better maintained than this one. Absolutely not worth its 5 stars, nor its price! As for our tour operator (Sunweb, no follow-up. We sent an email with photos and videos and until today, that is to say two months later, no news). To the wise...

ANDREA R.

3 years ago

Jan R.

3 years ago

mabel W.

3 years ago

It’s a lovely hotel with a really nice buffet we went end of October it was a lot quieter which was nice and went to some lovely beaches nearby had some great food at the hotel, the food was all great lots of choice. The whole family had a great time 🙂 we stayed in a deluxe family room we had a great view from our balcony and it was a great hotel. The beach is lovely the water is so clear and you can swim to the island which was fun as well. Great stay.

Bartosz W.

3 years ago

Very good hotel, high standard. The room (suite) is very large. The room package includes two sunbeds and an umbrella on the beach. Good meals, in some options you can enjoy one dinner at the restaurant next door. Definitely worth it. Close to the city center, but at the same time complete silence at night. Very nice service. It's worth spending your vacation there.

Svetlana K.

3 years ago

Very good location, has it own beach with beautiful view. Friendly staff, who is speaking different languages. Clean rooms with minimalistic interior. Good wifi connection. Delicious food on every taste. Recommend!

A S

3 years ago

Booked this hotel like a 5 star hotel but its definitely not! Great location, nice beach (showers doesn't work) though public, rooms are OK, though some things are really strange like a toilet paper, all inclusive package - something is good like champagne but gin is ....better not to call it Gin!!! Food is OK, but again 4 star level or even 3!

Jay F.

3 years ago

Calling all Crete Fans!! My wife and I have just spent a very relaxing week at the High Beach White resort in Malia on Crete... Probably one of the most amazing Greek summer holidays we've ever had! The location is perfect and the Hotel itself can easily lay claim to all of its 5 stars! The Suite we stayed in was of a very high standard and the bed was perfect (King size with a firm mattress - ideal for my back!!) The controllable air conditioning kept the rooms comfortable without being too cold! (Who wants that?) Very relaxing choice of swimming pools and all so close to a very fine, sandy Beach (private) with reserved sun beds / sun shades. We really liked the complementary iced water that was served on the beach & chilled melon pieces in the afternoon! OK...now on to the culinary delights at this hotel..Great "buffet" style breakfast & evening dinner (we were breakfast / brunch & evening meal only)... Amazing choice of local Greek and European dishes served in an excellent restaurant - very friendly and attentive hotel team! We chose the "adults only" area of the hotel (No small children).. If you need an extra bit of "peace & quiet" for a week this is a wonderful option to recharge the old batteries properly!! A big "Thankyou" to everyone at the High Beach...we will certainly be visiting again!

High Beach White

4.5

review us on

Marco M.

5 days ago

Food was very good, the Staff incredibly friendly and nice, Rooms, Fitness, Beach all in all it is a very nice Place to spend your Vacation.

Ferdinand T.

2 weeks ago

The room was clean and comfortable. The reception is a bit of a trek, located away from the main hotel. We booked all-inclusive, and the food was very good.

Daniel G.

2 weeks ago

Great hotel, very attentive staff. The food is plentiful, and the location is perfect for the beach.

Max e

2 weeks ago

Good hotel. Very tasty food. The location and surroundings leave much to be desired. Outside the hotel, mostly dirt and trash.

4 weeks ago

4 weeks ago

4 weeks ago

4 weeks ago

1 month ago

Very friendly service, beautiful hotel with a beachfront location and a great selection of food and drinks. We felt very comfortable 🙏

Le N.

1 month ago

Evangeline N.

2 months ago

The resort is beauriful in high beach resort room are also clean and good in the restaurant one old women name Fotini is unfriendly we go for lunch and in the table is not ready she bring us a pork and nife and she just trow in our table what kind of service is that her fish is always angry we just come last week in this resort maybe next time better not inclusive is the service like that but one service i think from philippines she is so friendly and nice but if this women name fotini better never come in restaurant.

Wojciech W.

2 months ago

Andrea K.

2 months ago

Beautiful, spacious hotel complex right by the sea.

Marko P.

2 months ago

It's a beautiful place, but as always, my stay was too short. Important: no ice cubes, and always make sure you use sparkling water.

maria O.

2 months ago

Stephanie V.

3 months ago

We stayed at the High Beach White resort in August and I only have wonderful things to say about the resort. When booking I was hesitant because of the lack of reviews compared to other resorts and most of the reviews were from European vacationers. High Beach White was referred to me by a European travel agency that I was familiar with so I trusted that they would send an American traveler in the right direction. Everything at the resort was perfect! Great location, cleanliness, wonderful meals both at the buffet and the restaurants, beautiful clean beach with our own umbrella and chairs. Don't get me started on the staff, everyone one was very friendly and helpful where ever you may be on the resort. Truly this was by far an incredible experience and hope one day to come back again to visit.

dobrai C.

3 months ago

We stayed at the High Beach White Hotel, which was very relaxing. The room was clean and spacious with a breathtaking sea view. Sun loungers were reserved for each room, a truly 5-star experience. The massages given by Paulos and Maria were wonderful; I can say it was the best I've had after hundreds of massages in different countries. I highly recommend it!

Camille A.

2 years ago

Wonderful hotel, attentive staff, delicious and varied food, warm environment and magnificent room! I recommend this hotel 100%! Looking forward to returning

Dan A.

2 years ago

Susanne W.

2 years ago

Heiko B.

2 years ago

Very nice hotel

Franny I.

2 years ago

We were able to spend 8 days in this beautiful facility. I would give more stars if possible... The High Beach White is located directly on the beach, separated from High Beach by a small alley. The pool and direct beach access with beach loungers for every room are great. We were accommodated in the upper rear part of the building and had a good view of the sea despite being in the front building. The service was really great, very attentive and always friendly. Feeling good is the program here... You should also definitely visit the wellness area. Pavlos-thanks for the great foot massage 😊!! We'll definitely be back!

David G.

2 years ago

Everything is perfect and the staff very friendly

Volker H.

2 years ago

Spent 2 wonderful weeks here. End of September 24th Staff super friendly and helpful. Facility very clean. Food varied and plenty of choice.

uri D.

2 years ago

Martin M.

2 years ago

Laura D.

2 years ago

Everything PERFECT!

Zuzana P.

2 years ago

Beautiful place, quality service.

Sabrina B.

2 years ago

For us the best hotel on Crete! The staff is incredibly friendly and loving.

Cartofeanou J.

2 years ago

Fantastic hotel, very clean and tidy! It offers a wide variety of breakfast and meals and everything was delicious. The staff is excellent and very kind!

2 years ago

2 years ago

2 years ago

2 years ago

We had 10 wonderful days here. We were pampered from all sides. A special thank you to the crew at the Elia restaurant... so warm and delicious. We were very satisfied and would highly recommend the hotel

Kostya L

2 years ago

Sabine B.

2 years ago

Very nice...highly recommended. Top service... top food... everything excellent...

Albert A.

2 years ago

We had a suite with direct pool access. The suite is really well done. Very nice and spacious. By the sea we had loungers and an umbrella that were reserved for us for the entire stay. Waiter always came with a bottle of water in an ice bucket as soon as we were on the beach. Breakfast and dinner are taken at the hotel next door (High Beach). Guests of the High Beach White (We) have their own dining room which is also equipped with air conditioning. There is plenty of choice for breakfast. Unfortunately, hot dishes are all cold. Coffee from a vending machine. I wouldn't even say the word "coffee" to that. Potential for improvement! Unfortunately dinner was the same. Large selection, but unfortunately cold, or always the same. We were here for 10 days and went out for real Greek food in taverns 5-6 times. If you do a bit of information you will find very good food in Malia. On vacation you can treat yourself to something.

3 years ago

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3 years ago

3 years ago

We spent a wonderful week at High Beach White in the low season at the end of October. The hotel is marketed as a luxurious and separate addition to the normal High Beach Resort. The White Suite on the 1st floor of the building closest to the beach was extremely large and extremely well equipped. A bottle of water was brought every day and the minibar and Nespresso capsules were refilled. In the very large bathroom there was a bathtub with a massage function like a rain shower. There is also enough storage space, a safe and a large balcony. The only downside: in our opinion, the sea view category was more of a side sea view. You could see the sea between the restaurant and bar. The beach and the clean sea are fantastic. A few minutes away there is a small island with a chapel to swim across. However, the masseurs who went from lounger to lounger were massively annoying. There were days when you were woken up or spoken to 15 times. Even if the beach is public, the hotel should come up with something. The masseurs are pain-free and speak to them again and again - day after day. The enclosed area also includes a private pool where you can retreat to for peace and quiet and swim a few lengths. The suite also includes two loungers with a parasol on the beach. A perfect solution. This means you can get up and have breakfast in peace and don't have to worry about reserved seats. Thanks to Ultra All-In, we were able to dine in the à la carte restaurant elia every evening with advance reservations. We did that because the food was significantly better than the unspectacular buffet in the main restaurant. Of course, the atmosphere here was perfect for a romantic tête-à-tête right on the beach. The multi-course menu portions are also very, perhaps too generous at lunchtime. We enjoyed a salad or Greek starters for lunch. After dinner, the sunset bar on the roof was a highlight in terms of friendliness and drinks and a place for a nice end. We would also like to highlight the service positively. A certain level of seasonal fatigue was observed in isolated cases. Many forces have been deployed almost without interruption for months. Absolutely understandable. We were greeted with great friendliness at reception, bar and restaurant. A notoriously unfriendly exception is therefore irrelevant. One final note. The hotel is adult-only. But this only refers to the small, separate High Beach White area. Of course, families and children can be found everywhere other than at the restaurant and on the beach, because the complex is ultimately small. It didn't bother us, but it doesn't really feel adult-only.

Heike K.

3 years ago

After we arrived and moved into the room, it quickly became clear that it was not the room we had booked. A short conversation and an apology later, we moved and now we see the sea (room 803). Very very friendly. Dinner, no matter where, is also great. Especially the schnapps after the 5 course menu at elia. 😁 jamas. We are more than satisfied so far...

Bartosz W.

3 years ago

Emelie L.

3 years ago

My husband and I hoped for a sunny and comfortable vacation at a pleasant get-away, and that is exactly what we got. Room: The room was lovely, meticulously cleaned every day, and offered a lovely view of the cretan mountains above the city. Service: The staff is amazing. The service, their effort to make our stay comfortable, and their kindness certainly played a huge part in making this vacation perfect. The regular entertainment the hotel provided filled the evenings with pleasant music. We always felt that everyone went the extra mile for their guests. Location: The location by the beach and the closeness to the main streets of Malia let us enjoy both the ocean and the city. Despite the busy beachfront, the hotel and surrounding areas never felt crowded, and there was opportunities both to socialize and enjoy solitude. Summary: We strongly recommend High Beach White and High Beach Resort for anyone wanting to enjoy Crete with great hospitality and comfort. Whether you travel solo, with family, or as a couple, this hotel strives to make every guests stay a good one.

Svetlana K.

3 years ago

A S

3 years ago

Corne de W.

3 years ago

The stay was more than perfect! The facilities were even better then on the pictures of the web-site and the hospitality of the personnel was very kind and always with a smile 😊 !!!

Jay F.

3 years ago

Tereza M.

3 years ago

High Beach White for adults only is absolutely amazing place. Malia as a city is not really nice. However, the hotel on its own takes you away from the busy streets. Therefore, you do not care what is behind the hotel if you do not go there. The room was beautiful, always clean, with stunning view of the sea. The private pool was amazing as nobody else than those who lived in the High Beach White villas could use it. At the beach we had deckchairs and parasol reserved for the whole vacation, therefore, we never worried if we could lay down by the sea. Marianna and Giorgos at the Sunset bar made our evening always so much more enjoyable. Mario at the beach and pool was just our guy! The absolute best as he always made sure we had a drink in our hand. Emanuel at the Elia Restaurant also always took a great care of us. All the stuff and managers are friendly and helpful whenever you need something. We will definitely come back here! Thank you guys!

Νίκος Μ.

5 years ago

A luxurious boutique hotel with impeccable views and location. The amazing beachfront a la carte Elia serves delicious Cretan cuisine and the rooms are very modern with up to date technology and facilities!!!

Erik L.

5 years ago

Definitely one of the very best hotels in Crete. Very friendly staff and nice clean rooms. The beach is fantastic. Restaurants serve good food and you will love to spend the evening in Seaside bar.

verena D.

6 years ago

Malia as such is not a nice place to stay.. One place right next to the other, cheap restaurants and bars and probably heaven if you are looking for lots if people and party. We didn't do good research here obviously but the pictures of the hotel and its description where also misleading: the place is new maybe but it is tiny and surrounded by lots of other facilities like a pleasure beach bar and the sister properties of the same owner. That means you do breakfast with the bigger place and it's awful. Fake juice, no one wore a mask or cared about distance.. Also the food in the evening was very very low quality wise. Sorry it def not worth the money and it's cheating the customer. We left after 1 night. What was amazing was the hospitality sense if the staff we met. The lady from front office was understanding and helpful in all means and tried a lot to make us happy. Also the restaurant chef was super nice and a real host. These two in any other place would be a delight.

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